We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely, they arrived quickly and in perfect condition.
Good, beautiful Garland, the color is cold white, powered by three AA batteries. Delivery month and 3 weeks.
Just like the description. It works perfect, the light is very warm. Maybe the only hit I see is that it seems a little short despite ordering 3 meters. Anyway, it's good for me.
Got only 11 days. The light works. The view is very beautiful. Thanks to the store)))
The lamps work and they look very nice
Beautiful garland, warm yellow light. Works on 3 AA batteries, not included. The whole thing. Sent fast. I recommend the store.
Good shipping and excellent product The store is recommended.
Packed very high quality. Reached in 12 days
14.01 ordered and received at the Mail 05.02, burning red, yellow, blue and green flowers at the same time (see. Photo), only 20 snowflakes, better take 2 PCs or even more. I took from USB on, I do not know why♀& Middot;
Left check
Thank you store. Cool Garland. The child is delighted. The quality is excellent.
Got it. As in the description. Thank you. It is clear how small.
No flashing
Everything works well, except for one marriage (petal flower rubber and one flew and sent without it) works in one mode, does not flicker. They did not follow especially (holidays) but it seems like a fast order))
The product is excellent, as in the photo. Problems only with shipping in Russia-chose AliExpress Standart shipping, to get to Ng (order 4.12, with free shipping would get in January, and with this promised December 21-26), in a week the parcel from China to Moscow came, and I couldn't deliver it to Moscow for a month. In Russia, the parcel was at the Courier Service Express.
Norms are good
Fits item description exact. All led lights work. The flowers are made of a silicone plastic making them flexible and unlikely to break easily. The cord is easy to plug in and wrap around. The lights are vibrant and the store communicated well. I would buy this item again.
The bulbs are very good, but not enough will be on the Christmas tree. It would be better 7-8 meters.
Получил посылку очень быстро за 18 дней, чего не ожидал, так как заказ делал перед Новым годом. Вложение соответствует описанию. На коробочке с батарейками есть микровыключатель. Крышка открывается с усилием сдвигом по стрелке. Продавцу большое спасибо! Но нужно предусмотреть лучше упаковку - коробочка для батарей пришла с трещиной от удара при пересылке. На свойствах товара это не сказывается, но всё-таки. Рекомендую продавца как ответственного и очень оперативного.
Everything came very quickly, literally in 2 weeks, I did not even expect. The store packed everything well, the main thing that works! Thank you!
The shipment has been very fast. The lights work perfectly. I recommend the store.
It came without a dock in the hole in one of the batteries. Otherwise he got here fast.
jolie
It came quickly, everything is whole, it works. Beautiful garland.
Ordered 23 Sep., came 28 Oct, month. Checked, works, looks done neatly, came in a thin bag wrapped with a piece of pupyrki, no broken ones. I did not communicate with the store. It burns flat white.