We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay.
Corresponds to the description. Delivery fast, sorry size is indicated in inches, a little wrong with the choice) is not critical. With the store did not communicate, the shipment was quite fast, given the Chinese Ng
Everything is fine, everything is in integrity and safety, what I wanted. Very comfortable in length, you do not burn your hands.
Excellent! Everything is on time, packed as in space! Big tongs,-really big! The tail with the ring moves, limiting the clamp, While I realized, almost did not understand, and they are not collapsible! =)
Щипцы пришли быстро, качество хорошее
Super part, thank you.
Good and quality. Let's see the operation
As the description
Quality top price
все как в описании.хороший товар
Find modern tongs's weight to know from Longe Longe light helps the right for satisfaction. Light day well 찝 illuminate. OutRunner oven in place the instruments and did find the perfect ~~~~ exact same tongs. shipping is late but one the forceps line Taiwan family.
Discreet
came very fast, great tool, love it
Parfait
v good
Great goods! Hard plastic at the end, not like silicone which is not possible to raise a heavy steak. It's easy to flip the cutlets. Not for open fire, short. Convenient in the kitchen at the stove. I recommend to buy.
Everything is super!
They came quickly, they are made soundly and do not particularly bend-I recommend.
great
Sent quickly. The arrival of the parcel before the declared deadline. I liked the goods.
Description is correct. The goods are of excellent quality.
Very satisfied. can be controlled with less grip strength.
ok.
They arrived quickly to Mexico
I was suprised about the quality, real value for the money.