We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super
Very good slippers!
great children slippers, moderate shipping to Bulgaria
I love it and it was fast shipping only one week
Super beautiful but size a size below
Beautiful sandals, arrived in just three weeks, a detail that if there are q say is q does not come glued the two colored bodies, then I will apply a glue. My son loved them. Recommended. Exact as in the photo, I had no need to talk to the store.
Soft, very fast delivery, such as the attachable
beautiful, very soft. I brought 2 for the 2 years old twins boys.. they loved it.. I will buy another color again.. fast shipping too.
Top good quality
I already bought them a couple of years ago and my son loved them, they're comfortable and practical. On the beach if sand gets between the joints you can disassemble and clean without problems.
As on the picture nickel thank you
They are beautiful and very good quality, just like q in the photo.
Quality acceptable to babies. Very cool and funny.
With the store did not communicate, the order was sent quickly, before Yekaterinburg came for less than 2 weeks!!! Thank you very much, I recommend the seller!!! Quality is beautiful, soft, comfortable!!!
Very nice my size just take a size above
It took the order a long time to reach , just when I had lost hope that I would ever get the parcel. nevertheless , the shoes were just as described. My kid loved them. Mickey Mouse is adorable. Very happy withy purchase, will order again once this Covid crisis is over. Good Job !!
Calzano exact, I would have to take a number in più.com unquenorodotto perfect really cute
very beaitiful. came a very long time. just like picture - bright colour. very nice.
Times a bit long but the product is great recommend it.
Well I got the color they wanted but it's true it's like the description
Cute. Thank you.
All good
The child is delighted. Size only only.
Item not received. I dont know the reason. Most probably because of covid 19. Thank you for the refund!
Perfect. Just like in the picture and they carve well