We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
пришли быстро, хорошо упаковано, всё работает! Спасибо!
Shipping fast. Less than a month to Moscow. Packing is good. The goods are delivered safely and safely. Goods are quality. Fully corresponds to the description. I'm happy with the purchase. Used several years of old version of headphones. Successfully moved the control to the keychain. The size of the headphones was reduced 3 times. The sound quality did not deteriorate compared to the old version. I recommend the store and the goods!
Super happy with my new headset. Arrived soooo quickly and the item is excellent. I appreciate the purchase and for sure will buy again for my son.
Pack dotarła very quickly, without any problems. Zamawiany product in perfect condition. Headphones give perfect sound. Recommend.
Headphones came quickly, packed well, connect with the phone everything is fine, thank you to the store
Only received, everything works, let's see how in a month will work
Comfortable to wear Functional Good maintenance
Very fast and all perfect, good store I recommend and very attentive.
muy buena calidad, perfectos para realizar deporte.
There were just over two weeks before Penza. Headphones as I expected justify myself completely, a clean pleasant sound. When turned on and connected, the Chinese female voice is accompanied, not loud, not sharp, pleasant. I'm happy with everything!
All OK, original! Recommend!
They go perfectly and the sound quality very good
Would like to know how to change the language from Chinese to Spanish
They're excellent very comfortable, then we'll see how long the battery lasts.
Item as described. Quick processing and delivery
Highlight the perfect packaging presentation. Very comfortable, very good sound. For putting a little punch, it would be that the. Instructions come in Chinese only as do headphone messages.
They turned out to be mini, although I wanted full size
Excellent.
Very comfortable, very light, synchronize quickly, the battery holds up a lot and the sound is pretty good for sports headphones.
Excellent headphones, comfortable, were well packed. Thanks store
nice, small and good sound
Very fast delivery good store all at the highest level recommend to all
Very happy, they fit perfectly. Good sound for your price, if you want something pro then pay it.
наушники хорошие, удобные, качество звука - хорошее, в комплекте- жесткий удобный чехол. Недостаток- входящие звонки, номера или имена абонентов, озвучивает на китайском языке, и в целом- говорит только по китайски.
Брал для спорта. Пока удобно, не выпадывают. До этого были с аккумуляторами висящими - очень неудобно.