We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful I am delighted, and they arrived quickly! I'll order more.
Delivery lightning, chain fine
I loved them. They're very pretty and arrived in two weeks in Mexico.
Very pretty everything, I don't take long to get there, everything comes in good shape, I'll ask for more things again,
The choker is cute and as described.
The order was 2,5 weeks before Samara, the purchase was very pleased. The pendant came whole, not scratched, well-packed. It looked like a few days with her, the neck sits very beautifully, comfortable enough, the clasp is good, but I think it will hang out with time. It seems better not to swim with her, there is a risk that the clasp will rust.
Beautiful arrived very fast
Q limdo JJ
Like the photo, it took 1 month and 1 week, it's beautiful!
Has come
Goods priishov to Ukraine for 2 tizhnoye, the store did not sell, Duzhe noutdoor is beautiful
cute
Ślicznie wyglada, nothing uwiera sew in. Very fast delivery.
The store sent the order within a day, came the parcel in less than three weeks, initially it was not tracked, but after it was combined with another parcel, it became a tracking. The choker came intact, you can adjust to the size of the neck, with the seller did not communicate, shorter, I really like everything, I advise everyone
йойоойойо, лучшее просто
great!
I like everything. Delivered the goods quite quickly, put in a bag together in another parcel. There are no flaws, I will wear it with pleasure
Totally love it !!!!!
SUPER ACCURATE GET THIS so comfy store shipped out super quicj so cute js overall worth it
molto bella
It's gone.
Beautiful, but only suitable for thin neck. It came quickly
It came in good condition, the goods correspond to the photo. Hearts are not big. I'm happy!! I did not communicate with the store.
This perfect arrived in less than a month in Chile and looks the same
It is super cute