SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress
Dress exactly as in the photo! That's great! On Girls 110 cm took the size 6(130), came even with a margin. Recommend!
Платье просто бомба, все соответствует фото и описанию. Качество на высшем уровне, ни каких посторонних запахов, ни торчащих ниток, ни каких либо других дефектов товара нет, продавцу большое спасибо, за быструю доставку и отличное качество. Ребёнку на рост 120 заказала размер 6Т идеальные параметры.
Very delicate beautiful dress. Sewing neat. For 3,5, the height of 98 cm took 4 T looks good, a little loose, just longer it will be possible to sweat, but that the dress does not seem to be large
Very nice dress
Нежно голубого цвета, аккуратно все сделано, все отделка на месте, красивое кружево, подклад похож на хб, на 4.8 года, рост около 105 см 6т с запасом
I love this store! Beautiful dress. Exactly bought this in sinsei. But it kind of says 130 here... but it's shorter than 120 of sinsei. But beautiful. And sewn normally.
The dress is excellent, the size of 6 T approached the height of 107 cm)
The dress is super, everything is like in the description, but a little bit small.
See beautiful dress pass exactly it is just like the description Thank you stores
lindíssimo
Too Beautiful It's like in the picture
It's same as in the picture. Definitely I'll buy in future.
The dress is wonderful, the height of 116 cm is a little too big, but not critical, the delivery is fast, 2 weeks
I used to take a blue dress, and since I really liked it, I immediately ordered a pink one for a larger size. As a result, the sizes 110 and 120 differ quite slightly in the chest and waist. The length of the difference is almost invisible. And on the tag of the pink dress the composition of 100% polyester is indicated, although the lining is cotonovaya. Dresses are good, definitely take.
Нереальная милота! Платье очень классное, сшито аккуратно, цвет как на фото, ткань приятная на ощупь.
Fast delivery, the quality is excellent. But there is a smell, but it's not a problem, you just need to wash