SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones cool sound quality bass also stand your money! quality is normal. packed well the box itself was crumpled.
The product arrived well packaged and working perfectly, am satisfied.
спасибо пришло быстро , всем понравились . очень хороший звук .
Very pretty and they listen well, even though the box came somewhat mistreated
Good item, corresponds with description, easy to connect though had some issues, sound is ok not great but you're getting your money's worth. Fast shipping, overall recommend.
The product has a cost-effective and was delivered quickly (arrived in 11 days calendar) here in Paraná. Am satisfied with the product and the store's agile. Congratulations!
Order received in 13 days, very satisfied with the store, arrived a little crushed the packaging, I recommend improving that part, but the product came in fine. Thank you
The box was damaged, but the goods are in good order, work properly, went through the whole day to check how much the battery holds 12 hours, then I made, excellent headphones,, quality I drive them constantly (ears can be tired when they are all day, but you get used to it)
Comprei para minha esposa. Ela gostou muito.
Quality earphone, arrived within 15 days.
Headphones the child really liked, tightly fit, good sound, came charged so immediately earned. Come in 15 days. Packing is cardboard liquid and wrapped with a protective film. Charging and switching indicators work.
the product issame as described.received after 35 days in Islamabad.
Arrived today very well packed and protected and fast 15 days to Brazil!
Narmal arrived very quickly, thank you
Arrived in 20 days.
Delivery fast, goods completely Corresponds to the description, the box is slightly crumpled, but the goods without damage, everything works, the sound is normal, for a teenager is very good, so I recommend the goods
Product preferably very good.
Equal to description s listen perfectly. The box came a little damaged but well it wasn't irreparable damage either, the product arrived in perfect condition. My daughter is very happy.
My daughter is very happy she had to have it for Christmas but she received it today and I'm glad she has it she is really very happy she did not try but it seems to be good
Ótimo estado! Chegou corretamente. De altíssima qualidade.
I loved, are beautiful!
Top phone very good box a little amaçada but works beautifully
Product excellent quality!!! Super fast, took less than 15 days and well packed. Great store, recommend to everyone. Thank you!!! OK!!!
Like in description
The goods went more than two months. The box is all crumpled, but the headphones have not been hurt and the sound is good, the design is pleasant