SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good product thanks for store
Nice charger. Good quality, already my second piece at home
Quality item as always from BASEUES. fAST DELIVERY, 5 Star store, will buy again..
Take the Samsung s20fe pratzew, ale on the svidkii charge the grit. At the bottom of the currency. The thing is to catch up on the inaccurate. Potribna Liche coli zainatia UCB-C, on the butt at the key to the new Audio Chi HDMI
Super charge. If you connect fast charging to the input then the output will be fast wireless charging
12 days to Moscow. As always at the highest level!
The product fully corresponds to the description and photo, technical characteristics. Build quality and super materials! Delivery to Kazan from the moment of payment and receipt of the parcel 17 days, Hong Kong Post, track tracked. The store is not sociable, does not respond to messages. Cable included one end USB and another type-C, keep in mind when you buy a fast charge power supply to this device!!!
All is super, packed well, sent quickly, suitable for my Samsung s10e. The cord goes without an adapter
Заряжает норм. Пришла быстро. Продавца рекомендую.
I liked the goods very much. I bought it as a gift. Phone charges. Externally very worthy and quality looks. Delivery was long, due to quarantine and bulk purchases 11.11 parcel stuck in Harbin. I contacted the store, with my consent he extended the protection and remained only to wait. But it was worth it. Thank you seller for the goods and timely feedback
Excellent charging, quickly charges and super looks)
Great wireless charger, just plug into a USB port and put the phone on. Good construction, fast charging. Use in a iPhone 12 pro and works perfectly. Arrived well packaged and on time.
Shipped in 8 days. Satisfied with fast delivery! The top is glass, so it's nice to see the inside and clean. When I connected it, the high-speed charging voltage entered, so the smartphone can also be wirelessly charged. It is recognized quickly and works well. It is a product with high quality overall. I would like to recommend BASEUS products first. If you buy a wireless charging pad, this product is recommended.
Yea! Charge current Increase + 50-60% (compared to 10-watt charging) It's cool!
Just received. Quality looks good. Start testing from now on.
Delivered quickly, packed well. Charges quickly. Satisfied
Long waited yet arrived. (Holidays?). Works great.
Charging top!!! Recommend to buy
Thank you very much for the fast delivery, similar product I took in the online store zigzag Prices are almost the same and delivery within 3 days in Russia
Excellent product and good quality!!
This is bazeus, here the words are redundant-the quality is premium.
Everything is fine, from packing to the device itself. Seller recommend!
Quality at altitude. As usual at baseus. I did not try to throw it on the floor. It looks very strong. The back is made of metal. Front transparent part is similar to glass. 15 Wat support
Excellent wireless charger, got even better than expected, the case is metal, the phone is not heated in work, charges quite quickly iPhone Xs Max. I recommend, delivery to Ukraine for about a month.
For its cost, a very good charger! Charges quickly enough. I liked the design very much. Nothing superfluous, incl. No flashing lights. I took it for the office. I recommend this charge. In the kit took another adapter. The parcel came to St. Petersburg at the pickpoint point for 2,5 weeks.