We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order arrived super fast (in less than a month) and loved the necklace!
I demand 20 days sjpee fast and reliable
Very beautiful bukovki, still put the letter F, but I did not order it. Been going long
exacto como en la foto. Me encantó.
nice
Got here quicker than expected, good quality. Love it!
Complies with the description. Pretty color delivered well packaged
Súper lindo
Beautiful very, looks like silver. I hope it does not get black quickly. I will order more)
Super
es hermoso, la cadena es algo corta pero es tan cual se describe y llegó antes de lo pensado
It came quickly, it looks decent, I hope it does not darken, I did not communicate with the store.
Beautiful I arrive earlier
Excellent. Paid 06.03.2021. Received at the Post Office, Mogilev, Belarus, 14.04.2021. Quality is super.
Naszyjnik taki jak na zdjęciu
I thought the letters would be smaller, but nothing terrible will come out. Everything is super))
Arrived in excellent condition and earlier than expected, 100% recommended
Nice decoration. Fast shipping.
The pendant is cute, stylish, with spraying, the clasp is strong. The letter is beautiful, the heart too. I took my granddaughter, I think for the summer enough. I arrived very quickly, I recommend the store.
Cool
If I'm honest I thought it'd be smaller and thinner but it doesn't really matter since i broke up with my partner lol
The chain is thin but like strong, along the length well, I like
It went to Novosibirsk for a very long time more than two months exactly. Very beautiful pendant. Name Irina, but since there are no Russian letters here, ordered the English n and inverted it turned out and. Kachetsvo good, only delivery long
Beautiful accessory, the delivery time exceeded my expectations, the packaging has a good presentation, exactly to the description of the publication, you can regulate the length with your big link chain and the clasp is good size allowing easy placement, finish is good or, just a small suggestion, The heart tends to turn itself and be left upside down. The chain is thin and also has a good presentation, great advantage by the large links that allow to regulate the height in the neck, can be choker and also necklace. I loved it, my wife also liked it very much and it's not available in jewelries. Thank you!
Honestly, the order was long, probably a pandemic for this reason. But the suspension itself is very nice and beautiful for its price, looks and really attractive!