We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not the skin of the rope is lost
As described, great colors. I am very excited and happy buying. Thanks to the store and his team.
Very interesting set, depending on the lighting changes shades. Pink is red. Slightly heavy earrings, but everything is done neatly. Specially photographed from the back.
Original kit, as in the photo! Neatly done. Come quickly. Thank you store!
The order came quickly. About a month delivery. Short pendant. Shoelaces crumpled, must straighten
Original decoration. I liked the quality, the colors.
Nice necklace came in red colour. Pendant is large size, can be detached from the rope. Pattern print is not same on earrings and pendant (zig-zag), not noticeable difference. Order arrived in 16 days with combined order.
Beautiful set, arrived very well packing; The store sent it immediately after purchase. I recommend the seller and their products.
Quite a decent cute set, for its price. I came pretty quickly, safe. Fully corresponds to the photos.
Very fast delivery. Quality is average. Earrings selicon limiter.
Всё ок продавца и товар рекомендую!!!
240.38: The beauty of the spouse satisfied
Ordered 22 May. Arrived NZ 14 June. Very accurate. Item nice. Colour accurate purple.
Exactly as pictured! Lovely set. Lightweight straps and earrings (I did expect the straps to be thicker to prevent breaking). Beautiful deep purple color and silver color complements it nicely. Definitely will order again. About 3 weeks from date of purchase to delivery.
Thank you! Order came quickly! What I ordered. The store is sociable, answered all questions
Very beautiful kit, thank you store
Look stylish, the quality is good, the inserts are enamel, without marriage, the manufacturer did not consider it necessary to put silicone plugs for earrings, but could!
Very nice now I want something similar in other colors!
Delivery is short. Very rich color. Only sorry that there are no stoppers on the earrings.
Ordered on February 6, received on April 8. Sent fast. Corresponds to the description.