We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool, recommend, is the second buy, works perfectly, delivery on time.
In a few days I will add results!
The goods came quickly! It's OK! I recommend this product and this store! Thank you so much!
Come quickly! It is necessary to take, take, take! I'll order myself. Seller-well done! Recommend!
Same as in description and with quite light power
A lot of light, a lot, so much that I 've gone by for a kitchen, can light up a 40 meter living room. Well, something else will last, where I 've put it little because it's covered and not radiated, I'll have to change it to another kind of open lamp.
exacta a la descripción. Cumple perfectamente la funcion de lámpara para la terraza. Muy luminosa. el mando funciona bien.
Smaller than appears in pictures, works well, good intensity lamp, tested the timer not yet.
es pequeña pero alumbra mucho wstoy contenta con la compra y con el vendedor a llegado bien empaquetado
Product compatible with description⭐⭐⭐⭐⭐Delivery before the date recommend store Thank you
It's come soon I thought the controller was for the leaves of light to open the knob only serves to turn off and light the bulb but very happy I recommend the product and the store Thank you
I'm early and it works fine
To Ukraine delivery 22 days. It burns bright, 28 watts. The color is cold, white. The quality for appearance is very good. Let's see how much time is enough. Installed in the kitchen, and this is every night a minimum of 2/3, up to a maximum of 5/6 hours is included.
Correct
To Ukraine 18 days, the contents of the whole, despite the fact that the packaging is crumpled, the remote of the battery is not provided, there is no possibility to check now, out the plafons to give the freedom of this butterfly, I will check the dismissing, the store is well done, even unnecessary questions to him was not, Sent quickly and received as quickly.
Super bright light, box was destroyed, but working bulb sizing
Same as in the photo
Good light, to see the length of the lamp.
Tal y como se describe esperaba algo un poquito más grande pero funciona muy bien y buena luz perfectamente
tiene buena pinta falta probarla