We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muito bom, com cupom de desconto MIBR12 saiu por 58
Like, looks a little bigger. My son loved
great product my kids are so happy. arrived very fast
Well received works very well and very well packaged but not received in 3 days as indicated on the announcement but received in 10 days but hey my son is very happy his will wait
My son and I loved it. For the price it has, it's just a cool toy. Dig in loose sand (beach style) and unwrap in that great terrain, it doesn't get stuck. The truth is, I think it's the coolest toy I 've ever bought for 15 €, plus battery! That no batteries spend. Don't think about it, he'll like it. My 3 year old runs it great.
All right, it's on time. It's just like the photos in the order. The only thing that came without a screw that the truth is no problem. It's very cuqui.
Nice toy. The children are delighted. Everything is according to the description.
Normal excavator. The only thing that rubber on the tracks stinks.
Well packed and medicinal arrived. Functions properly and exactly right for my grandson!! Thank you
The parcel came in time, well packed and just for the birthday of the nephew, everything works. Thank you very much store
Funny toy, with rugged aspect, good quality and fast.
The product corresponds to the description. The store sent at once. Delivered before the specified period. The seller and I recommend it.
The box is slightly crumpled, but the excavator as a whole is working condition. Went about 2,5 months.
Шёл долговато, не без участия бел почты, планировали к новому году, но увы. Игрушка хорошая, ковш метал. Есть автомотический режим демонстрации со звуком. Заказывал с аккумом, пришел формата 14500 - 3,7 волт и шнур для зарядки от usb. В целом хорошо, рекомендую. Всем добра!
Игрушка аккуратная, но нежная. День играем, вечером чиним. 1. Пластиковые выступы рычага ковша заменены винтами М2. 2. Толкатель кнопок в пульте не держит суперклей, расплавил шов паяльником и применил поксипол. 3. Привод стрелы ковша заклеен суперклеем. 4. В батарейный отсек поместится аккумулятор формата 3хАА (расширить отверстие и убрать разъем внутрь корпуса).
Product is as described and very fast delivery!
Cool toy
My nephew liked it, it works very well, very funny, the gun is metal, for that price you cannot ask for more
Good quality like in photos. The only difference is that the battery in the truck is different.
Great so far.
Looks cool. I think my granddaughter will figure it out. The store of the rekamendu toy came quickly. Brought straight to the door
The excavator is very beautiful in a durable material and finished. I am very satisfied with the purchase and my son very delighted with the toy. Box came well packed and the product arrived very quickly. Exceeded my expectations.
Product is OK then, Taiwan family Shipping days leadtime Packaging meticulous hero to me, box the dents ㅜ ㅜ This is shipping regenerate long door
It's great just as I imagined it came in great and in time it works great, it's a very entertaining toy, quality price I give you a 10
Excavator came very well packaged, with original box, opatulona bubble wrap and adhesive tape. Same excavator looks so as the pictures, not yet used, because this gift LED Christmas tree. Review dokładniejszą wrzucę on FB to group AliExpress-I shop-recenzuję. Welcome also for party/aokazje. Shipping the next day after you place an order. For shipment czekałam 39 days. Future via rejestrowaną Pocztex.