We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Малышка у нас крупная, уже более 7 кг, рост около 63 см, носить её очень тяжело, болят плечи, руки, спина, надеюсь, мне поможет эта переноска. Сделано качественно, жёсткая пластиковая вставка в спинке и в стульчике (на фото он пустой), всё разбирается. Мне кажется, ей удобно, поза физиологична и соответствует возрасту. На фотографии малышка в переноске ест, что тоже важно!
Quality product exactly as writing, I love. Fast Delivery Thank you very much.
In the Moscow region it reached very quickly, in 8 days from the time of order. The quality is excellent, the material is good. I advise the store and this product is definitely!
Very pretty
Apparently very good product, we will leave another feedback after use in condition of walk out with the baby carrier.
I liked the carrying, I have not tried it yet. Qualitatively sewn, there is a small smell, but it's not critical, it's weathered for a couple of days. The color is pleasant, with the position of lying for newborns is yet to be sorted out, immediately do not understand) and the instruction is not attached. Shipping to Brazil in 2 weeks.
It's light and easy to use. Thank you for the delivery as soon as possible.
Очень удобный рюкзак, доставка мена быстрая . Цена ниже , чем в магазинах , рекомендую к покупке .
Just super, really liked everything thought out. Many straps for adjustment. Super Super. Can unzip
Everything came up, the main thing is that there is no more load on the back, it is worth your money, I recommend
The only negative is plastics on the back. .. If the baby is smaller then presses on the head and under it...
very fast shipping and beautiful
Looks good, firm seams and the bag is hard for the baby to sit down, good size and very adjustable
Excellent thing, good quality, meets the requirements and description. I recommend.
it's beautiful, just as displayed. no thread sticking out. feels a little weighty though but it's not a bother. fast shipping, arrived IRL in 3 weeks. I recommend
Very glad to try it on, it still remains to put my baby in But it looks really good.
Very comfortable! Tested on a cat, its weight is 5,5 kg, in carrying its weight is not felt. And I liked my cat. Confuses the following: 1. Will the lint material on beige inserts, on clothes. 2. how much hair will stick to the fabric, dust. (ordered weaving blue)
very nice and so much like the pictures and arrive earlier than expected
15.02 order, 16.03 received in Moscow (brought the Courier). Everything corresponds to the description. Very good quality of performance. There are hard inserts, in places where it is needed.
I received the parcel according to the description I hope the gift will please the person
Comfortable baby carrier, cute colors and fast shipping (3tyg in the era of pandemi) recommend
Ordered February 9, brought by courier under the door on February 23))) very nice and multifunctional. It looks good and strong. They haven't checked yet, because the baby hasn't been born yet. Then we'll add a tip.
nosidelko super
Perfect it looks solid
Perfect kangaroo and looks very comfortable for the baby I recommend the store has taken nothing to arrive in Spain thanks seller