We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, compliant!
Gorgeous figurine! The goods came very quickly.
Second order. Came also quickly (week). Everything has come, excellent quality. The store is always in touch and always quickly answers
Great figurine. Good qulity. Fast delivery, reliable packing.
Delivery to Moscow is less than a week. The quality is excellent, made neatly, light, came whole, packed well. Purchase satisfied, ordered the second
The product is as advertised. I feel pleasure.
Excellent
The parcel came in 15 days, the figure is very beautiful, made well, everything is whole, thank you to the store
It's beautiful. Very good quality
This purchase made me very happy. The figurine is neatly made and looks amazing. Great buy for this price, I recommend. Packaged very well, everything arrived without damage. Thanks to the store and the guys who work there :)
Es hermoso, tal cual se ve en la imagen
It was very well packed, and it's Beautiful, I loved it.
The cat figurine corresponds to the description on the site, good quality of plastic, painted very well, does not wash and does not stick, bright colors as in the photo of the site. Very pleased. Shipping fast, 15 days delivery. The cat was packed and a plastic bag and a foam box!!!, as well as in a cardboard box, so the packing is good. But when unpacking, when I took it from a foam box, the cat was all in thin threads like fiberglass and foam balls. And in general, everyone is happy. I recommend the goods and the store.
Beautifull !
Espectacular!!!
Je viens de réceptionner ma commande , hormis que je n'ai pas reçu la couleur demandée (commandée en Marron reçu en bleu) elle correspond tout à fait à la photo, bien détaillée avec ses motifs très bien réalisés superbe !! Je recommande sans problème
Delivered During, intact and safe, I recommend the store
Gorgeous statue with a striking presence! Has a good weight to it. Perfect for followers of Bast as well as those with an interest in Ancient Egypt who are just looking for a beautiful ornamental piece.
Dear Seller! It didn't work out right. My cat is lost, for which I paid the full price. You offered to pay another $15 and allegedly sent another means my cat costs me 2 prices? So not fair
Beautiful statue. The package was well packed and arrived without a scratch.
Beautiful Kitty. Shipping fast. The quality is excellent. Packing is good. Recommend.
wow beautful thank you store
Superb
good
Chic cat! I just fell in love with her. Packed perfectly, nothing broke and did not scratch. Shipping fast. Very good store, I recommend.