We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love superb and very original.
Beautiful, they're what they show in the picture. Without any defect
Charming
Just super, the coils glitters looks expensive
Ordered 11.11, took in the mail already 7.12. All exactly as in the photo
Order on 11.11 sale, Delivery took 28days to Germany. looks nice.
Beautiful and arrive quickly too top Thank you to this store
Cute love it
Corresponds to the description. Very beautiful. Looks serious. Recommend.
I loved them. They weigh nothing, they have several positions in case your ear is bigger or smaller. The stones are nice and well glued.
Earrings are very beautiful, very cool look on the ear, I advise!
Everything corresponds to the description. It came in a package-everything is whole, the stones are in place.
The goods came quickly, in 19 days. Corresponds to the description.
It came for 45 days to Serbia, it's great, not that big as I thought, but I love it ♥️
As the description I recommend for the price good quality arrived in France in a little more than 15 days
Thank you. It could have been packed better. The metal slightly bent. But it is okay.
2 pieces in the kit, do not sparkle as in the photo of course))
I love it..recommend it!!
Simpotichnye, but a large loop of the heart on both earrings on the left side (I thought, what will be in the mirror)
The parcel came within 18 days, just as in the description, as will be worn, will show time, the store puts the price on the parcel is 2 times more than the cost of the goods itself, for what?