We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received very quickly. Very spacious. Happy with this purchase and our bitch too
I love these! This is the second one I’ve bought (I needed one for my second dog). They can fit my English Staffy comfortably and I don’t get dog hair all through the car. My dogs don’t jump around in the car so these are perfect!
The goods arrived very quickly. Of good quality. I hope our dog likes it. It's cool that in the kit there is a belt for safety. A little later I'll write another review in the case.
Super grande e bom material! Chegou super rápido
Good quality and also fast delivery. thank you
Super! Qualitatively, fast delivery, I'm happy! Hyundai Solaris car.
Impeccable, arrived quickly in France. My Dog (cocker) is lying in it. More than testing by car.
Very good quality. Packing is super. We'll go to the sea with her. Semyoung is happy)))
Produit reçu rapidement. Très bonne qualité, matériau épais, les coutures sont bien. A voir à l'utilisation si la résistance est là. J'avais hésité à l'acheter car j'ai une voiture 2 portes (Scirocco) mais ça convient aussi bien qu'une 4 portes. Juste moins aisé à installer, mais ça c'est ma voiture !
Fast shipping! Quality is good! The truth smells a little, but I think it will fade. Big enough, I hope the dog will be comfortable in it.
The product corresponds to the description, the delivery is fast to the point of issue in the five, the box is very large, our dog managed to jump out of it, there is not enough enough
Product came as described, super fast shipping. No harsh smell like other reviews. Fits well in car
VSE v poradku. Autosedačka prisla for tydne. Velká spokojenosti. Diky
Super!!
The order corresponds to the description. Convenient and practical, in the back seat class, large. Thank you store.
Super fast home delivery! For the puppy Mittel Schnauzer (2,5 months), the place is enough! Adult Schnauzer, quietly fits! There is a smell, but for a day I weathered. Very useful thing!
All as in the description. There is a smell, not strong. Quality is satisfied. Dogs have not yet realized what is waiting for them :)
The product arrived very well wrapped, thank you to the store. The product has not yet been used but of good quality strongly leaving on vacation to try it
Very good transaction, fast delivery. The article is perfectly in line with the description, my dog loves it!
I loved the article! It's very good quality, I did not expect it to be so good. Good surprise. My dog who is quite large (26kg) fits perfectly in it. Very satisfied with my purchase
In general, good! Your money is worth it! Ordered from Russia. In Mo went 4 days. With home delivery
Come quickly. Straps of fixation to the headrests can be centimeters by 20 longer.
I ordered delivery from the Russian Federation. Brought in 3 days. Quality is good.
Great thing!!! Brought quickly and straight home) thanks)))
Thank you for the fast delivery and quality goods! Very satisfied, even better than in the photo, the fabric is good! But the only thing, I think for a large dog will be excellent, and for an average dog is too big)) in the photo, the child is 8 years old)) he is there spacious...)) the dog is not yet, we are waiting only for her-Jack Russell terrier, she can run there)) very spacious