We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
EXCELENTE PRODUCTO YA LA PROBE EN MAR, LA RECOMIENDO MUCHO, YA HE PROBADO OTROS SNORKEL Y ESTE ES MI FAVORITO, LO UNICO ES QUE SI TARDO MUCHO EN LLEGAR, PERO TRAE SU BOLSITA PARA LLEVARLA DE PASEO. :)
Отличная маска, советую. Очень быстрая доставка
took almost two months to arrive. looks good and comfortable. I will add another review after testing it in real time.
Быстрая доставка, соответствует описанию. Маска хорошая, не знаю на сколько хватит пластика. О пробую отпишусь дополнительно.
Quickly came, kind of done, it is necessary to experience
One pass. I love it. Simulates diving like it's with oxygen pump. I advise size s/m for international size. The next size is more for big heads. No water comes in. It's just like the information in the video. It looks luxury and works perfectly. I hope it will last me long. When diving does not enter water. Everything is perfect. It comes with a replacement valve and hooks for the go pro camera. Also bring a bag to transport it. Genic everything and totally recommended!
Great store and store, asked him to send to which he immediately replied as soon as possible and eventually one day later the mask was delivered by courier. About the product quality at altitude everything is done clearly not smelly plastics all OK in the kit is also a bag and camera mount, I recommend taking without hesitation. Recommend.
it works100%
very fast delivery, store answered questions. high quality material but I couldn't test in the water. I bought L/XL buy still I feel smaller. it's not fit to my face
Good mask, I liked the quality. The size chose on the advice of the store, went well. Already tried in the bathroom breathe well, but the first time the child did not correctly choose the position of the tubes so it was difficult to breathe, and when you installed the tubes in the right position, it became easy to breathe. As a gift, the seller put the bag. And another mount for the camera, earplugs and spare valve. Delivery fast three weeks in the Moscow region. Recommend
Everything is fine! Very comfortable. In kit There is carry and storage bag, Earplugs, spare valve gasket And nice bonus bracket for Camera mounts! It's been 13 days. I bought my granddaughter for my birthday, I have not tried it yet, I will definitely sign back later. I did not communicate with the store. But many thanks for the quality goods and fast delivery. Be sure to order another grandson, if you like children.
Good mask, fast delivery
Accurate description. Everything is packed by the store I recommend.
It's fine! This is the second mask. Very comfortable. Included is a carrying and storage bag, earplugs, a spare valve gasket and a nice bonus crane for camera mounting! It's been three days.
The product fully corresponds to the description made everything is very durable and reliable. In Lipetsk came in 4 days by IML service. In practice, I have not yet tried.
Great mask
The mask is cool! Delivery to Irkutsk 21 days! The way was tracked. All the items are packed carefully, after assembling the tubes, back to 3 parts almost do not disassemble. I haven't tried it yet. Seller respect!
Thank you, very fast delivery. 21 ordered, and 24 Courier will bring straight home. Packed very well. The child is very pleased.
Took for a gift, the packing is not broken and sealed, I hope inside all that is necessary
Delivery to Queen about a month. No external damage. Seller and recommend!
Quality and delivery at the highest level! The thing is good!
Excellent mask, sits tight! Nyrna and unsubscribe more)