We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Meets exactly as the description. The material is excellent, and very light. Have 16 colors, and you can regulate lighting each. Recommend!
Very healthy. Changes brightness and colors. Has different modes. There is a control panel, as well as a sensor on the stand.
Excellent lamp, came in perfect condition! Everything works, on two sides there is a film. The button on the base is touch. With the remote is much more convenient, so I advise you to take with the remote.
Slightly smaller in size than I expected, but I liked the friend, so it's like everything is normal
very pretty! store communicated well after my package was lost and sent me a new one. highly recommend!
I love this I gave this as a Christmas gift and my bro loved it. would definitely purchase one for myself. it took a month and a half to arrive but worth the wait.
Looks great. I took the version with the remote. Everything works without interruptions. Delivery just over a month. The goods are worth their money. Thank you so much to the store
This is very good lamp i love it so muchhhhhh UwU
has protective film on both sides that need to be peeled before use,,, the remote has a great variety of colors as well as options to make the light dimmer or brighter which make the perfect nightlight (how i’m using it in the first picture) store shipped quickly and the packaging was very secure and protective of the product,,, great quality and would definitely recommend
Wow) good thing
Cool!
The parcel went for a long time, but everything is very high quality and beautiful
Très bien
I really like it. It helps me sleep better at night by my bedside the light dimming is just right and the colors are beautiful.
This is just gorgeous
I haven't tried it yet since it's a gift and I didn't want to open it
Arrived safely, exactly as described, couldn't be happier!
Great lamp I was septic since there was no opinion but it is great I highly recommend received quickly
Thank you very much, it shines cool, barley at the Mail on the tracker.
The goods came, the parcel went more than 50 days. Quality is good
excellent! thank you!
Exactly like the picture!
Good quality :D
Thank you
Once sweet.