SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
looks great haven't tried the remote and all yet but so far I'm very impressed. I was worried it'd arrive damaged. let's hope everything works.
It's beautiful and it came quickly .. Before the delivery date, it's a good thing, but the remote control unfortunately has no batteries
absolutely beautiful. my little one loves them and so do I. thank you for super fast shipment to the US
Very beautiful .. Came to Sydney very quickly and wrapped well .. In the first was not working and sad .. Then show the problem of the link connected to it .. When I changed it to another I worked well .. I also returned it to her with a little stirring worked. I will ask them for the rest of the family.
It arrived in good condition and perfect speed..although I did not succeed in my other order from the same store, and it arrived broken..but this decoration was wonderful and works well
All works Recommend Less than a month came to Belarus
Beautiful is programmed by Rizdvyana Girlyanda. To see the merezhi 220 V. I pultic keruvannya. Ale figurki Duye Veliki.
The package arrived safely. The lamp is used outdoors. The store told me that all the lamp beads are waterproof, but the controller and the tail plug need to be protected. I used plastic wrap to protect the controller and the tail plug. The lamp can be used normally outdoors. The quality of the lamp is very good. I hope you can buy it again next time.
Everything works OK, ordered with a remote. Works too. But the timer option does not work.
Excellent Product, corresponds to the description and photo. Purchase satisfied Highly recommend
Hang out Garno, yaskravo, has a decree mode. Yalinochka, dnzvenochok about 'eimnoye. Garno uncle
The package is protected by bubble column and arrives safely. Good quality, remote control is really convenient. Thank the store.
The picture I just took was that I bought this lamp specially for a camping party. All my friends were very happy because they were so pretty. I used everything normally. Even if I set fire to the room after the party, it is pretty. I look forward to Christmas.
A week later, the package was received, thanks to the merchants for their quick delivery. In order to decorate my restaurant, I bought more than 10 lights, all with remote control, my customers like it very much, each light has 8 modes with flashing function. The lamp beads are waterproof. As long as the controller and tail plug are good, the lamp can be used normally outdoors. Great, recommend the store.
The package arrived quickly. The packaging is very good. To decorate the bedroom, room, living room, several lights were purchased at once. The effect is good after hanging. It can be used for a week and work normally. As described, it is a high-quality product. The lamp and the lamp can be directly connected to each other. The service of the store is very good. Ssellers recommend lighting with remote control. This lighting is convenient to use. I look for the next purchase.
I loved them, very fast and very well protected the truth reliable store
The goods are very satisfied! Came very quickly! I recommend both the product and the store!!! Packed very reliably!
The package arrived safely, much faster than expected. The lamp is protected by a bubble column, which is very safe. We can't wait to install it. It's really beautiful. Buy more than one at a time, hang up the effect is very good. I will continue to buy it next time.
This light is amazing, really beautiful, hung in the living room, the atmosphere at night is very good, it is recommended to buy a light with remote control, so that it will be more convenient to operate. Everything is used normally. Recommended stores.
It's really great. The store delivered the goods quickly. A total of 7 lights were purchased, which were of high quality. All of them worked normally. They have been used continuously for 7 days and the effect is very beautiful. Husband and children like it very much. The packaging is also perfect. Avoid damage. The seller is really paying attention. Thank you.