We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente produto
Top product line, arrived in perfect condition and super fast, store and efficient.
Good material as it is in the description, I recommend the store for compliance and sent me a pair of gift stockings, I liked them very much are comfortable. Arrived the exact size of foot 25.5 size 41
Shipping fast and packaging are well received. The following addition to LL
Excellent purchase
Excellent product, you can see the quality of manufacture! When I try them on the weekend at cerro, I'll leave another comment.
Good quality material. Wear 41 in Brazil, the number 42 fit perfectly.
Okey. Highly recommended. Gift ^^
Excelente produto. Ótimo vendedor. Enviou rápido. E enviou um par de meias como brinde.
material bem leve, sapatilha bem leve e bonita.
Comfortable feeling, I don't even test them above the bike, quite acceptable quality, the brooches work well.
Beautiful sneaker, not long to be delivered, now start use and see if it is good, if is functional and see its durability
Comfortable and good looking shoes, quality also good.
Sneaker very good, soft and comfortable! Worth the investment. All within conformity.
Excellent Product recommend to everyone
Standard quality TSW, great .... Best Buy I made by HJ in AliExpress.
Great product, recommend the store. Not taxed. Arrived under a month
The first sight, seem to be good, and comfortable. After around leave additional feedback. Order received very before donating 10 days.
If you have a stop 27.5 take 43... I took 44 and it's a little bigger... I will order another 43)
Excellent slippers, attention and guidance from the supplier was excellent, the product arrived in Cusco-Peru in 23 days, very well packed and in perfect condition. As for the size I followed the supplier's recommendations and followed everything the size chart indicates, I was left accurate. As the supplier's recommendation I also bought the shoes offered by the store which came along with the slippers which I found excellent. I appreciate the gift of a pair of stockings. I recommend it.
Excellent Product, good workmanship, beautiful and the store sent a pair of socks toast. Product arrived in Rondônia with 28 days from the date of purchase.
Excellent! Is the same TSW. My size is 41 Brasil and ordered the number 43 European. Serve perfectly. Excellent quality!
Well packed, according to specifications, not taxed, now is test
They 've come well in time, very good looking and ending, I have a 42, this is a 43 and it's fine with me. Now to try them out, let's hope everything goes well, ahh and some gift socks, thanks to the store. Recommended
Brasil product arrived in less than a month. I wear 41 Brasil, chose size 43 European standard… was slightly loose tiptoe, but as have foot wide, servile very well. Very good product, still won toast for socks.