We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
おもったよりおおきくてしっかりとしていた
fast and sound!!
The goods came, everything is fine.
Thank you very much I received
Super
Very nice I thought it was bigger but still it's very fun for kids. All very well
nice little game. my kids are having a lot of fun! the store has extended his own the protection. well done!
Прикольная игрушка ) ребёнок рад ))) спасибо большое !
I did not understand how to open the crocodile's mouth, I'm afraid to break, I opened a little sense, it was necessary, it worked on one tooth, I hope enough to play enough
Works. Toy for 5 minutes. Thank you for having Ali)
The child is happy! A good toy for little money!
Good Goods
Super fast way ahead of schedule
Thank you. Goods received .. But too small.
Очень маленький крокодил, брелок. Но в целом за свои деньги неплохая ишрушка
My child of 4 years if fascinated with the toy
All very well. Troche male. But children satisified.
lindo y pequeño
Hi, it's very small I thought it's bigger, I still recommend it!
All Super
To Vladimir 2,5 month. I ordered a child for 4 years. I liked it. Every time a new tooth works.
A grade
A fun toy, only very small
Toys came as in the description. Not big, bright, everything works
Came a whole beautiful protective cool