We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks 5 +!
Excellent mug, nice in the hand sits. Looks even better than in the photo
It’s very cool.. a shame it doesn’t have a place to open it a little bit to take a sip
looks great, good imitation from real lens. nice for practical joke, or daily use. when closed, it is watertight, nothing comes out, so you can take warm tea or coffee or soup when traveling . good product, lightning fast delivery, store can be trusted
Passion quality and perfect Bowl
perfect! awesome! love
Beautiful! It's small but has a lot of details. Come in more than a cafe!
Заказ пришёл быстро) за 2 недели, учитывая майские праздники) упаковка хороша, классно выглядит, но протекает(
This is cool, I apologize for the mat, it came to Novosibirsk in 2 weeks, it's packed in a thick layer of air gasket (HS as it's called) nothing is shed, due to a small silicone gasket.
Very well made. It should be perfect gift. Very well packed, looks pretty. I thought it will be a little bit bigger but its perfect. It came quite fast.
Exactly as the pictures very nice and fast shipping
Excellent. Satisfied. Six stars. Packing and shipping at height
the product arrived in a good condiction, packaged well i recomended the store
Spectacular. I love it.
It's beautiful and very real. What a cup of tea, my husband to freak out. Thank you
I so happy is the store is very responsible and mi items is very well wrapped ❤ I will touch again thanks
As shown in the pictures!!
Se corresponde plenamente con lo ofertado en el anuncio. Es bonita, parece un objetivo de cámara, ha dado un simpático toque a mi escritorio.
Immediately say about the only "but" is that, that when full filling of the mug will pour water when twisting the mug, but it is not a jamb, therefore, if you want to take on the road already hot drinks, you have to fill half. In fact, the mug is more for sedentary work or rest. I do not have any complaints about the goods. There is no smell, in general, everyone is satisfied. Thanks and recommend!
Nice mug. Quite conveniently lies in the hand, not выскальзывает thanks to the relief surface. To keep the heat, you should twist the lid, which is often uncomfortable. But beautiful with transparent. Sent the next day. Delivery just over a month. Of the shortcomings, you can only carry a little protruding glue in one place. And so corresponds to the description.
The red ring came off but I am ok with that.
Mug class!!! They took it as a gift. The order came a couple of weeks before Peter. Track tracked. Sent fast. Seller recommend 100%.
It's very beautiful and realistic, the material looks very good. Packaging is very good, I am very satisfied with shipping.
a día de hoy todo bien
3 weeks to Poland. really good quality. im very happy. not try yet. recommend!