We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Garland is beautiful. The figures are big and look pretty good. The flashing of the lights is regulated or they can be fixed. I loved it and recommend it.
A very good product, I recommend it to everyone
received very fast thank u
As described. Did need an adapter plug for them to work though FYI.
Beautiful. Very festive.
Supeeer
Mycket bra
Beautiful, very!
Long waiting about 3 months , but beautiful and very good packed.
Товар пришел целый, хорошо упакованный, гирлянда очень красиво светится
Продавец в одностороннем порядке увеличил срок доставки. Товар так и не пришёл, деньги вернули.
Very well packaged! It's beautiful, I love it.
Garland is just super, very beautiful, festive, it's a pity that I came after Ng. I'll use it in a year. Power from the outlet, several burning modes, the color is warm white. The length, as stated 3 m, but here the cord itself would like to be more authentic. To the RB went long, about 2.5 months.
Oooochen beautiful Garland! Packed well was, in a package with air.
Very nice lights. Works great.
The lights are cool, ordered for the new year on September 14, came on January 15. It's kind of sad. Logistics this year is running. One pleases, to the next Ng we are ready)))
Seller recommend. Sending and delivery in a short time. Goods of excellent quality, I'm thinking of buying more.
Everything works, quickly
Garland. Corresponds to the photo and description, I recommend! Delivery 20 days.
Good Garland. Packed securely, nothing was damaged.
Thank you all came and there is an additional extension for connecting another Garland
Got fast.
Dimming is a little strange, but everything is fine for the price. Thank you.
The arc of the atmospheric mountainous! Doganne pakuvannya at the package of the bay with pillows! Duge Garno saw it, all right!
I really liked these garlands! Excellent burning, came very quickly Thank you!