SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not tried yet .. but in the air to be solid
Очень быстрая доставка до Москвы: заказала 17/07/2021, получила уже 31 июля, ровно 2 недели, включая время обработки и отправки. Качество высокое, толщина и длина та, что я заказала. Брала для той-терьера в 2,5 кг. Благодарю и настоятельно рекомендую продавца.
Product conforming to the order,sends fast,store serious.thanks
The leash is strong, not too thick, as for me the most it is for York. The length of the norms, a couple of CM is not enough carabiner heavy, but the dog on the street does not notice this at all. color as in the picture.
Nickel très légère
Order came 28.07. To the Samara region. well packed, good carabiner.
Exactly as I wanted it
A good leash for your money! I use it as a half month, everything is fine. Coker spaniel (11,5 kg) easily holds. Maybe I'll order another one, but already 10 meters
color is very bright. the length is perfect, puppy stopped pulling. the lock/carbine is heavy for small dogs to attach to a collar, better on leashes. I did not communicate with store but order was shipped straight away and received quickly with combined order.
21.06 ordered 01.07 arrived at the Post Office in Yaroslavl, the track was tracked at all stages of delivery. The leash is bright, looks strong, the width of the tape is 2 cm, the length is 10 m. Carabiner is not big-not small, for medium breed dogs (such as small poodle or Chinese crested) most that!
Классный поводок 6 метров брали несколько цветов к шлейкам коту:)
Beautiful color as on the picture
Nice line. Good quality. and a great service. Mine was damaged but the store answered my message really fast and gave really good help.
Bien et conforme
Super conforme à la description
Fast delivery and good quality
Arrived in 14 days top corresponds to the image beautiful color quality and well I recommend to test
Fast Delivery Cute belt Where your hand by. Need is for my hand slightly small Well packed
arrived in 44 days good quality for more interesting deals Scan the code
Quite what I wanted, perfect
I recommend the store, received faster than expected. Article as on the description I am very satisfied with the product!
Leash of good quality, sturdy. All the whole. Thank the store.