SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muito bonito, e bom custo! chegou rápido e meu filho amou...
Lastly I(after 10 days of delivery) received my perceel..... The parcel was dropped without verification of real buyer..... And return by the good guys who luckily return the percel..... It's just good luck........ My kids are very happy to get it back.
Arrived earlier than expected and decent quality for the price point. Kids are amazed at how it transforms with a touch of a button.
this store went above and beyond to make sure I received my item. first it was sent back before it left the country, so they resent it and kept tabs on it to make sure it arrived. my nephew is in absolute love with it! seriously it was worth the wait!
The product corresponds to the description of delivery was fast. The robot is cool and the kid is delighted. True box after football but the toy is intact.
Good attention from store and product have a good product/price ratio
It came very fast, but you must be more careful with the products. Well packed, but bring a broken rearview mirror.
Fast delivery perfect item there is more than trying
Very very fast delivery ordered on April 24 arrived April 29 the product arrived broken controller I'm a little disappointed I had to put fast glue but it does not hold thank you for the delivery I put when 5 stars because the car rolls despite the broken kindergarten my son is very happy
The cars arrived before the scheduled date and they work very well my children will be happy!
Коробка пришла мятая, игрушка вроде целая, без батареек к сожалению, проверить сразу не удалось. Надеюсь будет работать. Позже дополнительный оставлю отзыв. Доставка заняла два дня. Продавца рекомендую! спасибо курьеру за доставку
Very good... just the controller that is not easy to use for a small!
es tal cual la imagen, si funciona, viene bien empaquetado, funciona con pilas AA, el envío fue muy rápido.
good product, too bad the lights on the roof of the car doesn't work, only for decoration. My son really liked the police car!
In appearance, the machine is good! The work has not yet been checked. Brought very quickly by courier. Seller Thank you! Of the minuses, there are no screws on the covers for batteries.
parfait très bon produit livraison rapide très bon vendeur super prix
The parcel with trsnsformer's car came quickly. Batteries should be bought yourself. The movement control of the machine is separate for each leading wheel with left and right arms. Buttons on the remote are designed for transformation, and there are equally left and right buttons. Lifting the car should not take it behind the door, it is better to take behind the back, where the leading wheels are located.
The machine is good, rolling, transforming. The baby is happy. How much is enough, let's see
I loved this car still haven't tried it but it seems OK is in good condition thanks for everything I recommend the store my brother is very happy for the car I highly recommend thank you
Very cool machine-robot. I liked it very much. Recommend :)
The car is cool! Delivery by courier to the apartment. Sooo annoying that the lever is broken on the remote. Batteries are also unfortunately not included. I bought 5 pcs, 3 in the car, 2 in the remote. Everything works, I liked it. Thank you. Recommend.
Super, very fast delivery. According to the description. Batteries Not Included to set. Total need 5 (3 2 for remote controller for car). It is very delicate especially mobile parts wiec need uwazac. buttons dzialaja przod, rear, transformuje and riding in a loop. Recommend
Equal. However the quality of materials could be better. But works well. Takes 4 batteries in car and 2 batteries in command that are not included. But overall I am satisfied. Had no contact with the store. Took about 1 month to arrive.
The machine is good, it came whole, it works. Need 5 batteries. For some reason, there are no screws for the covers in the compartment for batteries both on the remote and on the machine.
i am a diamond member on Aliexpress and i like this store , hé is Always ready to answer you , helpfull shipped from spain we get them in 3 days only. i recommand this seller , i will buy more