We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
정말 편합니다!! 너무 좋아서 1개 더 주문했어요!!
Цена- качество отлично, доставка и описание точно и в срок, большое спасибо
Very nice and comfortable. They arrived in the promised time
Size 47 on the foot of the 45th size of the Russian. Very light and comfortable
these are really comfy. these are size 13.5 but my us shoe size is about 11.5
отличные кроссовки. белые размер в размер идут
Superb, very light and airy I recommend I do 42 and I took the 43 impeccable thank you to the store
Good sneakers quality is excellent, I take the second time, in the first year I go
Very happy very comfortable and fab colours too
Came for 10 days, wrapped in a navel, In Transit did not crumble. On the male 41 fell just right. Look large at the expense of the sole, which is stable, like moderately soft. The warmed option differs from the summer palpable. Another form of tongue. I don't like it, but my husband seems pleased. After running, I'll add a review.
Delivery fast to Nino. sneakers cool, light, soft. Took 1.5-2 sizes larger.
Sneakers just otpad, sat on the leg perfectly on the foot 26,5 ordered 9,5 size and did not lose, approached perfectly, sat down as native, everything is sewn and high quality, there is a smell but it quickly passed, insole embossed under the foot, the sole springs, for running fit or not I do not know, but for everyday wear just right.
Delivery fast, track tracked, parcel picked up by mail. Cross cool size on the foot of 26.5 cm took 42 in length normally, but here the width leaves the best to be desired. My leg is not wide, but the braids are pressing around. I don't know if they can♂️ Take in my happen more size width will increase along with a long crop. That's what I'm trying to tell...