We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
looks good, neatly made, delivery to Israel from the moment of ordering 2 weeks. I hope I will be just as pleased with its further use
Fast delivery, excellent packing, quality is really good, very nice and well finished! Accurate to the description. Definitely recommended!
Ordered a Bopai backpack on ozone guy, liked the quality, decided to try with Ali-the difference in two thousand prices and fast delivery did their job. Week before Peter Courier. The backpack is packed just like Bopai with ozone: Blue transport cover, cardboard lining, so as not to crumple, air and foam inside. To the touch, the fabric part is pleasant, soft rubber part under the skin-high. The backpack smells, but given the material, it's normal. Threads do not stick out, zippers are quality, the shape is hard. The backpack has a huge pocket for the laptop-I took under the MacBook Pro 13, but I think the stain there will also be OK. The laptop pocket is made of light soft soft fabric, will not scratch anything. Front two pockets are good for tablets. There is a back pocket, it is convenient to wear a pass. In delight with the fastening on the straps-I have never seen such a simple solution, usually either all in all directions sticks out, or Velcro. As a gift to the backpack came a wire and a "tongue" with a zipper
The backpack is great. Fast shipping. Laptop 17 inches fit without problems. Good quality material.
Хороший компактный рюкзак, в котором помещается макбук про 16.
Backpack Super! As a gift put charging Universal for the phone
Es la tercera mochila que compro para mi familia. La calidad es espectacular!!!...las terminaciones, los detalles. 100% recomendable
I came a week before Peter. The backpack is gorgeous! This company I order a second backpack. Excellent keeps the shape. Comfortable to wear. Looks solid. Product and store recommend.
Backpack Super! Fast delivery, excellent packing, quality is fine! As a gift, the store put a USB adapter for charging different gadgets. Thank you!
Cool quality!
An excellent backpack-qualitatively sewn, light, thin, complete with a micro USB cable and adapters to type C. and iPhone. Fast charging works
Очень классный рюкзак, качественные и приятные материалы, лёгкий, много удобных карманов, смотрится стильно и современно. Уместилось всё, что планировал уместить, и при этом внешний вид рюкзака не поменялся! Доставка точно в срок. Всем рекомендую!
Превзошёл мои ожидания! Компактный, лёгкий и вместительный для офисных принадлежностей. Очень стильно выглядит. Пришёл в СПб очень быстро. Не пожалеете.
Exactly same as pictures! Look top quality real!! It's relatively fast
Everything is fine. It came quickly. The store put a gift. Thank you. Mac Beech pro 16 came in without problems. Backpack lightweight
An excellent backpack, although I do not have a laptop, I took for trips to work (I take a book with me to read, a tablet, a container of food and all sorts)) long chose not bulky and minimalist backpack and finally found :) delivery 3 days to Moscow by IML service
Took the version under 17 laptop. Surprisingly, everything got in, with a laptop quite dimensional. The ideal city backpack for 17-ku, so thin and quality has not yet met (under 15 alternative there is, including me, also thin, another company). I recommend definitely. To the store Thank you for the goods.
Dell G5 got into the butt, in general, a quality backpack. Delivery 5 days to Togliatti Everything is super!
The backpack is just a bomb, packed was like cabbage, to the store 5 + for quality and delivery.
Мне понравился! Добротно сделан, тонкий, есть отделение и для планшета и для блока питания. Все отлично. И доставка быстрая...
Excellent product! Good design, materials, and very light, highly recommended product!
I am very happy a big thank you to the store, stylish backpack thank you again the item is shipped as planned.
Perfect size and good looking I like it very much.
Доставка за 3 дня до двери. Удобный, тонкий, практичный
My son loves it. Slim. Made well.