We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beyond cute!!! Was worth the 2 month wait
All fast!!! unexpectedly. I took it for a gift, I do not print it. Everything is in perfect condition. The box is not broken. Gift is what you need! store Thank you!
The packing came crumpled, but the rubber bands are good, somewhere glue is visible
I love them. It’s exactly what’s in the picture. I’m happy buyer here everything is cute :)
Very pleased
Unbelieaveable fast delevery,its actxactly 18 pieces,satisfied,highly recomend love to order more
I was denied through the city, I can be brother
They are really mimi the photos correspond to the articles thank you to the store
They are beautiful, I love them, I will buy more coloresel item equal to description.
The goods went about a little more than a month to Moscow. Bought in April 2020 for 220 rubles with free delivery
I ordered this item on23-April and receive on 23-May in Japan. Quality is good.
Very good produced thank you very much, also very fast good quality I would still commend
Fast shipping and consistent with the description. I am satisfied
The material does not look look as it shows in picture
Perfect arrived B embadado recommend required store
finally I have received my order today... ordered on 02.07 and received on 04.28.. took so long.. anyways satisfied with product.. really cute.
I really like these hairpins. I order the second time. For 6 rubles a whole set. In Minsk 1 piece 2-3 rubles costs. I took without a box, it does not make sense, because for the first time I came crumpled. If for a gift, it is better to buy a box separately.
very beautiful they look amazing on my baby.
Cool. All right, but I thought the box would be bigger. Repeat, everything is fine and as it should!
Noticed sticks, look cool, the only thing that the part damaged the younger child, did not have time to take it away. Therefore, not everything in the photo, but the main part was preserved. I order not the first time, I'm always happy, I cut the nirochki and it's wonderful.