SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A neat cube, all joints work, the child is satisfied
The cube works quite well. The store sent the goods quickly enough. It's all right.
I recommend it for 24 days, OK, I recommend it!
Everything corresponds, as in the photo. Very quickly delivered (even faster than it was written), ordered 15.06, and 01.07 already held personally in hand. The Godfather was very pleased with the fast delivery. Well done. Recommend store
The toy is happy, thank you very much! My daughter really likes it!
all SUPER! Fast delivery!
good stuff, enjoying to the limits. a bit smaller in size then expected. but working excellent.
Fast shipping. Excellent quality, the grandson liked it. I recommend the store and the goods. Thank you.
it works fine, arrived fast but doesn't flip/turn in EVERY direction :)
Quality is good.
order in 01.16 received in 04.13 very nice, beautiful and quality thank you very much
Good, very happy thank you
Super thing, very takes and soothes, I will order more
According to the description
Just like the pictures!!!
As described by very pretty colors the girl very happy
Loved makes me calm
Daughter very satisfied. See how long will withstand.
хорошая залипательная головоломка, как на фото. доставка 2 недели. спасибо
Очень милый, крепкий, отличный антистресс. Мне очень пригодился, люблю его. С продавцом не общалась, пришёл примерно за 30 дней, всем советую♡♡♡
The cool thing
I think this is a great product. The print is almost exactly the same as in the photo. It’s the perfect size because it can just fit in your hand. I think this is a great product and it is almost exactly like the photo and description.
Delivery to Saratov region was 21 days. Very beautiful cube, bright, unusual, pleasant to the touch. The baby is happy.