We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality, hair in the eyes almost do not climb. The wig remains only to comb and lay.
She is beautiful!! This is the first I buy of this quality, and then for this price I did not expect that. Deliver with a wig cap all very well pack. Clearly if I buy cosplay elements it is at this shop.
The wig is just a bomb, it came relatively quickly (less than a month). In the photo, not cut and without styling. Also together with him gave a mesh for hair
I just need to cut the bangs in the front, but other than that I love it! It’s so soft and shiny
Increíble
So the wig looks, came for 2-3 weeks, the wig needs to be laid, pleasant to the touch
Wig chic, I really liked it! The quality is cool, the color is pleasant for the eyes, the hair almost does not climb. Came without delay INST: tea.with _ M1NT
Wig good
Ottimo
I liked this wig a lot did need just a little styling but the length came really good and I liked it
thicc wig only had to trim the bangs a bit
All good
Beautiful wig , already cut
Beautiful wig
A good wig. on the first photo is not laid, not cut option. on the second already ready
The wig is good. qualitatively sewn. thick and cut. needs styling.
Best order on this page! Wige arrived in niecały month, and can and less than 3 weeks... GREAT! Beautifully packaged!
The wig is simply wonderful, soft, light and thick. The color is very good and I'm happy with it. Small laying is required, but in principle optional. Seller is very good and friendly, advise ~
It is beautiful, we do not see at all what is synthetic, it is soft and well supplied. Remains more than the stylized... But very happy with wig, merciii!
Perfect. It has the same photo colors and as well the same style came as well in a short time.
Beautiful, very well made and comfortable, exactly as hair character. (need wig styling)
Ok
Super soft, fits nicely. Needs to be cut shorter and styled but the base it's perfect to work on!
The wig came very quickly, thick, but need a haircut and styling
The two colors you mix perfectly. Wig good quality.