We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 29.05. 2020G, there was supposed to be a delivery of the CDEC, but the order came to the Post Office, at first wrong, the parcel came Mail where I do not live, then was sent with delivery to my address, but no one called, found a notice in the evening that there was a delivery of 19.06.2020G, in the end I was able to get only 25.06 20g. Connected, all work, packaging is reliable. I took it as a gift. Thank you.
To the store Thank you, quickly sent the goods. The LED mat is not damaged in the film, The Mail was carefully treated. Preferably still in the cardboard, if they came, they broke it. And so everything is fine. By the day the granddaughter was born came during. I think it will be happy. turned it on. The testicles are adjustable. It shines bright. ordered 0,6 received 0,6.
Everything is perfectly packed and came whole, in working order. The store put a gift-nice, thank you. This is the right one with a USB cord, with three illumination capacities... Very good help to those who are not very able to draw, and with this right hand can copy anything and decorate to your liking...
Arrived in a month to Croatia. Without box and well wrapped and protected. Works for now. Very thin panel, got usb cabel with it, by pressing the on/off button you can increase the light 3 times.
Will highly recommend. Shipped fast, received in 2 weeks. Should have grabbed one much earlier than now. I love that this product is light in weight and so portable, even lighter than an A4 notepad! Works amazing with its 3-step dimming, which means it's got 3 lighting modes, ie dim, medium, bright. The product is as described. Very suitable for ppl who need a light source to trace their work, esp fashion designers to help draw their fashion illustrations on their croquis. Fantastic product at fantastic price.
Very good drawing board, exactly like in the description. Arrived quickly and very well packed. Works well, my daughter is just using it and find it good. The only thing is that there is no clip to fix the paper (would be easier for kids). Recommend it and the store
Wonderful tablet for copying. The baby is happy. Thank you to the store.
The product is recommended. Delivery is very fast. Seller recommend.
Great device! Packed in purple and corners, as in the photo. It's lucky I got it all. The mail could be broken easily! The package would have to be squeezed! There were not even cartons! But it's super. Thank you!
Great tablet. And for 74 rubles, so in general candy!))))) the working area is less than the A4 sheet by 1 - 1,5 cm on each side. 3 Levels of backlight. Cord included meter. Thin. To Moscow month. Packed in puppy and package without box, so you may be lucky that the Post Office did not crumble))).