SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's super. I'm buying the second one to replenish the park.
Arrived pretty quickly! Box is a bit damaged but the car is not. I'll try it out later.
Great goods! The store recommend, sent very quickly. I received the parcel in cdek-E, at a convenient time for me. The machine itself really liked me and my son. They immediately checked her in the bathroom. Great comb. Drives quickly, you need to get a little used to control, because. The machine turns all body, not wheels. On the charging wire there is a led that goes off when the battery is rechargeable. Fully charged. Thank you, for the quality toy, at a reasonable price.
Shipping fast and stuff for sure and real water from well or wallet. Rope to pick a leisurely, Hook picks.
The machine corresponds to the description. Without music, very fast. In the water did not check, but it seems not quite germanical, where the battery is, in the summer we will check. Only delivery well, very long, to the Amur Region 4 months.
Very good toy! The child is delighted. Already checked how it goes in the snow. The result is satisfied. Recommend!
Nuce good quality. Didnt try on water yet. Photo taken on ISO A4 paper to guess the size.
The product corresponds to the description. The store sent at once. Delivered before the specified period. The seller and I recommend it.
The machine is cool, it drives like crazy. As it does not try, in the summer we will test, but in appearance the seal on the battery compartment is good. Must keep water. There are drain holes for water in the case, plugs are also quality. Let's see.
The machine is cool, smart. But delivery 3 month. I waited for the car in early December, but it came in early February, by the birthday of the son did not have time to get to the toy. I spent doubly as I ordered another product. 2000 lost.
The machine is larger than expected, in control it is not convenient for an apartment. Take in calculation to play with it on open, large spaces
все так написам продавець..дякую..але дуж довго йшла..
The machine Amphibious is super for the child, the battery lasts for a long time. Strong does not break. Charging in the kit, screwdriver. Comes in a box, suitable for a gift. Although my daughter))) does not leave the machine. And bathe with her.
My daughter liked it. In the summer we will check on the water. Delivery fast
Car working, but not yet tested in water. Hope you long posłuży.
(Nakuteval). Everything works.
Great Machine. Very bright runs everywhere. Son satisfied
Works very well. The children are very happy with the car. Not yet tested on rough terrain. But does rolls well on the bitumen.
The machine was delivered exactly in a week from Spain. the track was tracked. On the appearance of quality, but have not yet checked how it works. Gift to the child for Christmas. later I will write a review.
Great relation quality/price.
Shipping very fast. It looks good. To wait for Reyes
Great toy. The child has not yet been given, but I'm sure he will be delighted
Res well, fast, well pack, have when we will start Thank you recommend
Brought from Russia, for a week. Everything works, bright, turns around its axis very quickly, like a wolf. I have not tried it on the water yet.
The machine is sooo cool and bright, did not try in the water, then will not write off, the delivery is very fast to Israel, bought 11.11 today received at the Mail (2.12) Thank you very much to the store, recommended