SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have to remove iPhone from its case to put on charging. There is a metal plate glued to the case and the charger sees it as a problem and stops charging. As for the rest, works good
Beautiful as it is in the picture
Everything works, it came quickly! there is a green and blue backlight, depending on whether the phone is on charge or not. Approached for iPhone Xs, Apple Watch 4, AirPods 2 (listening)
Second time, from the beginning, then my husband. Very convenient and looks stylish. Perfectly charges and there are no lots of cords. Came the goods quickly, the packing is not very, just a box. The box is crumpled, but the goods themselves are whole. The store would be advised to make a better package, everything else is super.
I recommend the store. The goods to the find, the Primorsky territory came in 2 weeks. The box has not yet printed, so later I will leave a comment as in action behave the device
It works great so far
The goods came to Ukraine in less than two weeks! And it is at free shipping. Very high quality, everything works. I will order one more, only in white. Cord short
It came intact, but the box is slightly crumpled. While everything works, the phone is charging (please note that phones with a glass bumper can respond to this docking station). While there is no way to check how much time will be charged, but a little later I will complement the feedback
<2en> very nice product store safe highly recommend very convenient thank you
All Super, fast, reliable and beautiful, I recommend the store! Later I will add how to check for performance))
Like everything works, but the phone does not charge tried on Xiaomi (
The order came very quickly in 1 week. Looks stylish. Charging goes on the phone and on the watch. Here with the headphones was a little wrong, I needed a wired charger. After I write how long worked
Excellent Product received within the terms in perfect condition Super recommended store
Ожидал некачественной доставки и упаковки но когда увидел посылку поменял своё мнение! Посылка пришла быстро, упакована отлично, коробки не деформировались, имеют презентабельный вид. Все отлично, буду заказывать ещё!
Good product, it works great, arrived very quickly! I recommend this store!
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Super fast shipping! 10 days to Moscow. The box is slightly crumpled, but not scary. Works fine, very happy. Seller recommend.
Delivery-fast. Quality is good. Pleasant to the touch plastic. Recommend. There is no adapter available.
Up to Yaroslavl 6 days, everything works, the clock charges with interruptions, phone-norms. I agree with the comment about the backlight-at night it only prevents, it's good that you can disable.
The parcel reached Ukraine in 8 days, and Kiev in general came in 18 days. Very quickly, due to holidays probably a little delayed in the mail
I will not say much, it's a bomb!)))
Slightly shabby glue, but the goods are whole and everything works .. delivery, within a month, I did not communicate with the store. I like everything. The watch was charging. charges. Headphones and phone did not check yet
Haven't been used yet. I bought it as a gift. Came shabby box
Seven days to arrive in Spain, very fast shipping, recommend store.
Delivered for about a month. Everything works. Made Neat, I recommend.